Contact & Support

We respond to support requests within two business days.

FiduciarySignal is a benchmarking and compliance tool for 401(k) plan advisors, plan sponsors, and ERISA professionals. It is operated by D & F Research, LLC. If you have a question, hit a bug, or want to report inaccurate data, please reach out using the address below.

What to include in a support request

• The EIN or plan name you were looking at, if the question is about specific data.
• A screenshot if you are reporting a display issue.
• Your device and browser (or whether you were using the installed app), if reporting a bug.
• The approximate time you encountered the issue, so we can find the relevant logs.

Data accuracy reports

Much of the data in FiduciarySignal comes from public government records — including U.S. Department of Labor Form 5500 filings — alongside other public records and licensed third-party data. If you believe a Form 5500 filing is misreported, the authoritative correction path is to file an amended Form 5500 with the DOL. We can still flag the discrepancy on our end — please include the EIN, plan number, and plan year, or the business and contact details for a non-filing record.

Account & privacy

To request deletion of your account email and any associated authentication metadata, email us with the subject line “Account deletion request” from the address tied to your account. See our Privacy Policy for full details on what we store and how long.

Press, partnerships, and feedback

Same address — support@fiduciarysignal.com. We read every email.